A customer journey template is a useful tool for the critical business process of mapping out your customer journey. By doing this, you will uncover the potential and ...
reading time: 8min
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Is your B2B operation scraping the bottom of the barrel for new leads? Stuck in a saturated market? Need to amplify your sales but don't know where to dial in your ...
reading time: 6min
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Acquiring new customers can be a costly endeavour for businesses, but losing them is even more expensive. That's why you should really view your existing customers as an ...
reading time: 9min
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Customer experience (CX) starts long before the handshake on the day of the deal, the entry of credit card details on the checkout page, or even the call the customer ...
reading time: 8min
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The power of influencer marketing remains a dominant force in 2020. The internet has created niche hubs of consumers, centred around recognisable figures who affect ...
reading time: 8min
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